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TROUBLESHOOTING
TROUBLESHOOTING
38 articles in this collection
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Omma Sign
App Installation & Upgrade on Devices
OmmaSign App Installation to Philips with USB Stick
Please follow the steps to install the OmmaSign application to your Philips SoC device via USB flash disk.
Written by
Omma Sign
Updated over a week ago
OmmaSign App Installation to Philips from the Download Tab
When the android.apk does not start automatically, this article will show how to install the app from the download folder in Philips device.
Written by
Omma Sign
Updated over a week ago
How to change Brightsign Device’s resolution
Written by
Omma Sign
Updated over a week ago
Device Diagnostics
A Powerful tool for troubleshooting
Written by
Omma Sign
Updated over a week ago
Could not Install OMMA App to the device
App, Device, Install, Setup, Error
Written by
Omma Sign
Updated over a week ago
I can not see 6-digit registration code on my device
Token, Register Code, Device
Written by
Omma Sign
Updated over a week ago
ANDROID - How can I understand if my device is rooted?
Android, Device, Root, Setup, Install
Written by
Omma Sign
Updated over a week ago
ANDROID - How can I update my Chrome version?
Android, Chrome, Version, Update
Written by
Omma Sign
Updated over a week ago
ANDROID - How can I update Webview?
Android, Webview, Update
Written by
Omma Sign
Updated over a week ago
I burned ISO to flash disk but I cannot see boot screen
ISO, Boot, Disk, Error
Written by
Omma Sign
Updated over a week ago
I use manual IP to access the internet. How can I enter manual IP in my player device?
Internet, Connection, Manual , IP
Written by
Omma Sign
Updated over a week ago
Device's App version is outdated on the panel
App, Version, Device, Update
Written by
Omma Sign
Updated over a week ago
Content Creation & Update
How do I know if the devices are displaying the updated content?
Device, Content, Update
Written by
Omma Sign
Updated over a week ago
There is no content on my device
Content, Device, Missing, Error
Written by
Omma Sign
Updated over a week ago
Different content is displayed on my device rather than what I assigned
Device, Content, Different
Written by
Omma Sign
Updated over a week ago
Synchronization is not working/Devices are not in sync
Synchronization, Device, Error
Written by
Omma Sign
Updated over a week ago
Content has a false resolution when displayed on a device
Content, Device, Resolution
Written by
Omma Sign
Updated over a week ago
Can not delete Content (Playlist editor/Text editor)
Content, Delete, Playlist, Text, Error
Written by
Omma Sign
Updated over a week ago
How do I test/check before I publish a content to devices?
Test, Check, Draft, Content, Device, Publish
Written by
Omma Sign
Updated over a week ago
Location specific content is displayed on the wrong devices
Local, Device, Content, Label
Written by
Omma Sign
Updated over a week ago
Device Troubleshooting
Clear Cache The Device
Written by
Omma Sign
Updated over a week ago
What Do The Circles Mean?
Green, Yellow, Red, White Circles/Spinners and their meanings.
Written by
Omma Sign
Updated over a week ago
Content is displayed out of intended time range
Content, Time, Error
Written by
Omma Sign
Updated over a week ago
I sent new updates but devices turned to black screen
Device, Black screen, Error, Update
Written by
Omma Sign
Updated over a week ago
I can not take screenshot from the panel
Screenshot, Device, Panel
Written by
Omma Sign
Updated over a week ago
How do I rotate content for a vertical device?
Device, Content, Rotate
Written by
Omma Sign
Updated over a week ago
What happens if a device loses network connection?
Device, Network, Connection, Offline
Written by
Omma Sign
Updated over a week ago
Does OMMA Have Offline Synchronization Support?
Offline, Synchronization, Device
Written by
Omma Sign
Updated over a week ago
Setting up static IP for Android devices
Written by
Omma Sign
Updated over a week ago
Setting up static IP for webOS devices
Written by
Omma Sign
Updated over a week ago
Device timer is not working
Device, Turn on, Turn off, Timer
Written by
Omma Sign
Updated over a week ago
Media Upload
Error while uploading media to library (Error: Rejected)
Media, Upload, Error
Written by
Omma Sign
Updated over a week ago
Shop Troubleshooting
I get error while creating a shop (Error: Latitude is required and must be a number)
Shop, Create, Error
Written by
Omma Sign
Updated over a week ago
Panel Troubleshooting (General)
I can not create Content, Channel or Shop (Error: This action is forbidden)
Channel, Create, Shop, Create, Error
Written by
Omma Sign
Updated over a week ago
I can not approve the content that I created (An error occurred while approving the content)
Content, Approve, Error
Written by
Omma Sign
Updated over a week ago
I can not edit registered devices on panel (Error: This action is forbidden)
Device, Edit, Forbidden, Error
Written by
Omma Sign
Updated over a week ago
I can not login to the System/Panel
Login, Panel, System, Error
Written by
Omma Sign
Updated over a week ago
I can not delete a channel
Channel, Delete, Panel
Written by
Omma Sign
Updated over a week ago