How do I upload my media?
Go to Media Library. Click on the "Add New" button on the top-right corner of the screen. From there...
I) You can upload directly from your computer.
II) You can upload via Dropbox. You will have to login to your account on the new window.
III) You can upload via Google Drive. You will have to login to your account on the new window.
IV) You can upload via Link. You will have to enter the URL to the new window.
V) Besides uploading, it is useful to create folders to keep and order these content.
What are the restrictions about uploading files?
You can upload media up to 1 GB.
All major media formats such as JPEG, PNG, WebP, TIFF, MP4, AVI, 3GP, AAC, FLV and MPEG-2 are supported. If a format you need is not supported and if you run into problems, please let us know.
Our system transforms these files into standard codec and creates a new version in lower resolutions for smart signages in order to handle them. With our "Flash Media Transcoder", this process happens just in an instant. At the end, uploaded images are converted into PNG format, while videos are converted into MP4.
Note: 60fps video is not supported on Samsung Tizen 4 Signage Displays.
How do I download my media?
Go to Media Library. Click on the preview button (eye shape).
After file preview appears, click on the download button located at the top right of the page.
This button will direct you to the file itself. Then you will need to press Ctrl+S or click right and select Save image as or Save video as, select where do you want to download the file then approve.
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