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12.10 Orders

Omma Sign avatar
Written by Omma Sign
Updated over 2 weeks ago

Orders are the records of license activity.

There are two ways of creating an order.

  1. Creating new license

  2. Renewing an existing license

You can start using your licenses before paying for the invoice.

Order Lifecycle

  • Orders are created when you create a new license. Renewal Orders are created in the middle of every month.

  • Invoiced orders are closed by Omma team manually.

Order Details

You can see the details of an order and licenses linked to that order.

Order Cancellation

  • If you need to cancel an order, please contact Omma support team.

  • Licenses linked to canceled orders will be invalidated and devices won't display content after 7 days.

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