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13.1 Billing & Invoices

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Written by Omma Sign
Updated this week

Invoices

Resellers can view their invoices in the billing section.

Invoices to Review

The "Invoices to Review" section may require you to approve or provide a Purchase Order number. Invoices needing special attention are marked as "Action Required" by the Omma team.

Invoice Details

Clicking on an invoice redirects you to its detailed view. Here, you’ll see the invoicing process, starting with PO/Approval and ending with payment status. Below, you’ll find overall information such as total amount and license quantities, along with related licenses. You can also preview and download the proforma invoice.

Reviewing Proforma Invoice

Ensure the following when reviewing a Proforma Invoice:

  • Licenses, prices, and quantities are correct.

  • Your billing address is accurate.

  • The total amount is correct.

Approving Invoice

If Purchase Orders are used, enter the number and click "Approve."

If only manual approval is needed, you can skip the Purchase Order.

Ready for Invoice

After approving the proforma invoice, it will be processed by the Omma team.

Invoiced

Access your invoices from the panel. Click "Download Invoice" to view your invoice. The payment due date is displayed in the top right corner.

Paid

Payments are processed manually, which may delay invoice status updates.

Canceled

An invoice may be canceled for several reasons:

  • Incorrect product, quantity, or price

  • Incorrect billing address

  • License unused/order needs to be canceled

Invoices can be canceled at any stage. Orders from a canceled invoice can be included in a new one.

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